1001 Talent Street

Suddenly this night I recalled a trip to Atlantic City. During a back-house tour, a senior manager of Borgata Hotel showed us the inside operation of the best casino in eastern coast.

Dozens of waitress and other staff were walking through the simple but not plain hallway. The free cafeteria was full of nice food. In the spacious lounge, some people were playing chess or watching ball games and news on the large LCD TV or simply resting their eyes on the beautiful view out of the huge window. Some others were checking emails on the computers in an internet corner... People smiled to this strange group when passed by us and several of them were asked by the manager to say something. Everything there was so neat and well organized. You could definitely tell how efficient they were together.

BTW, in this luxury hotel, some secret suites were not open to the public. Those rooms were equipped with the best of the best things and would cost USD 10K for half a day. Of course, there were back-doors and elevators from the parking to the suites directly.

But the most impressive thing to me was not those for-celebrity suites. Do you know what sign on the door of customer service center, more than 20 staff were answering phones there, in the back-house? Yes, you got it. That was 1001 Talent Street.